Privacy Policy

1. Who We Are

Bobcos is operated by Phoave ("we", "us", or "our"), an independent game developer based in Australia. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use the Bobcos game and related services.

This policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where applicable, we also comply with the EU General Data Protection Regulation (GDPR) for players in the European Economic Area (EEA), the UK GDPR for players in the United Kingdom, and the California Consumer Privacy Act (CCPA) for players in California.

2. What We Collect

• Account details: Username, email address, and password (stored in hashed form)
• Game data: In-game activity, trade history, inventory, and gameplay progress
• Device information: Operating system, hardware specifications, IP address, and browser type
• Communication: In-game chat messages and support tickets you submit
• Usage data: How you interact with the game, session times, and feature usage

3. How We Use Your Information

• To provide and maintain the Bobcos game and services
• To create and manage your game account
• To enable multiplayer features and world persistence
• To process in-game trades and transactions
• To ensure player safety through moderation and anti-cheat systems
• To communicate with you about updates, events, and support matters
• To detect and prevent fraud, cheating, and abuse
• To comply with legal obligations under Australian and international law

4. Disclosure of Information

We do not sell your personal information. We may disclose your information to:

• Other players: Your username and in-game activity are visible to other players as part of the multiplayer experience
• Service providers: Third-party services that help us operate the game may access limited data under strict agreements
• Legal authorities: When required by law, court order, or to protect the safety of our players and community

5. Data Storage and Security

Your data is stored on secure servers operated by reputable hosting providers. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure, as required by APP 11 of the Privacy Act 1988.

6. Data Retention

We retain your game data as long as your account is active. If you delete your account, we will remove your personal information within 30 days. Some anonymised data may be retained for analytical and security purposes.

7. Your Rights Under Australian Law

• Access (APP 12): Request the personal information we hold about you
• Correction (APP 13): Request correction of inaccurate or out-of-date personal information
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Your Rights Under GDPR (EU/EEA Players)

• Access (Art. 15): Request a copy of the personal data we hold about you
• Rectification (Art. 16): Request correction of inaccurate personal data
• Erasure (Art. 17): Request deletion of your personal data
• Portability (Art. 20): Request transfer of your personal data in a machine-readable format
• Objection (Art. 21): Object to processing of your personal data

9. Your Rights Under UK GDPR

If you are in the United Kingdom, you have the same rights as under the EU GDPR, enforceable under the UK Data Protection Act 2018. Contact the Information Commissioner's Office (ICO) at ico.org.uk.

10. Your Rights Under CCPA (California Players)

• Right to know: Request disclosure of the personal information we collect
• Right to delete: Request deletion of your personal information
• Right to opt out: We do not sell personal information
• Non-discrimination: We will not discriminate against you for exercising your rights

11. Children's Privacy

Bobcos is not directed at children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Cookies and Tracking

We may use cookies and similar technologies to maintain your session and analyse usage. You can control cookie settings through your browser.

13. International Data Transfers

Your information may be transferred to countries other than your country of residence. For EU/EEA players, we ensure appropriate safeguards are in place for international transfers.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the game or via email.

15. Contact Us

Email: fernyparadoxs@gmail.com

16. Complaints

Australia: Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

EU/EEA: Your local data protection authority (edpb.europa.eu)

UK: Information Commissioner's Office (ICO) at ico.org.uk

California: California Attorney General at oag.ca.gov